Autowash @ Manhattan Car Wash

Enmanuel Bejaran 3 months ago

I wanted to take a moment to recognize Hannah for providing one of the best customer service experiences I've had in a long time. After purchasing the IncrediWash membership, my first visit didn't go as expected, and I left feeling disappointed. Thankfully, Hannah took the time to listen to all of my concerns with genuine care and patience. She didn't rush the conversation or make me feel like just another customer. Instead, she worked with me to find the perfect solution and made sure every concern was fully addressed. Because of Hannah, I decided to keep my membership. She truly exemplifies the level of customer service that AutoWash promises, and she completely changed my first impression. She set an incredible standard for how new customers should be treated and turned what could have been a negative experience into one that earned my loyalty. Thank you again, Hannah, for going above and beyond. I sincerely hope AutoWash recognizes the positive impact you've had,you've definitely earned this review!!

Travis Haye 7 months ago

I’ve been a paying member at AutoWash, but lately, it’s been disappointing. They completely removed the dog wash stations instead of fixing them. On top of that, every time I come for a car wash, at least one automatic bay is always out of order. The long lines mean members like me, who already pay, don’t get the service we’re promised. It’s frustrating to wait so long for something that should be simple and consistent.

Marcus Hunt 7 months ago

I like the idea of this carwash entirely. The monthly subscription is handy for sure. However - there is ALWAYS a broken down bay that isn't functional. The wait times are upwards of 1-2 hours during the weekend because of it. And often the automatic stall that is "working" has a missing function or is out of a fluid or something. The dryer feature is terrible. It only blows from the top down and does not dry the sides of the vehicle. It's just getting old dealing with these issues happening now for years on end. It's always something. Please work on resolving this issues.

Sean Edited a year ago

UPDATE: Over a month later they finally fixed the left bay..... Now the right bay is broken. I don't know what I was thinking coming back here. My own stupidity I guess 😔. 2nd bay at this location has been down for weeks and the line has been down the road. Won't be coming back to this wash. I would expect some level of maintenance and repairs to be performed if you expect people to visit any of your locations.

Zeb 6 years ago

They have a pet shower and bathing area for your dog. They have drive-in automatic car washes and they also have drive-thru washes you do yourself. They offer vacuums, soap with scrubbers, power sprayers, air for tires.They have a change machine. They offer monthly rates and plans for a car wash. The grounds are well kept and safe with surveillance.